Marina Dock Master

Navy Pier Marina

Marina Dock Master

Chicago, IL
Part Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Flexible schedule

    Free uniforms

    Training & development

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Great Work Environment

    Career Advancement Opportunities

    Job Summary

    We are seeking a Marina Dock Master to join our team! As a Marina Dock Master, under the general supervision of the Marina General Manager, provides courteous, efficient and accurate customer services to all customers and guests.The ideal candidate has an upbeat attitude, doesn’t mind working in any weather conditions, and has excellent customer service skills.

    Responsibilities

    Greet arriving customers, confirm reservations, book new reservations, assign dockage and collect fees following established company procedures.

    Assists boaters while mooring/departing harbors.

    Provides prompt and courteous customer service.

    Complete daily dock checks / audits. Completes appropriate paperwork verifying information.

    Routinely participates in clean-up activities throughout marina. Uses workboat to traverse harbor to pick up trash/debris.

    Perform monthly electrical meter readings.

    Knowledgeable of marine emergency and spill response procedures.

    Understand and adhere to Company policies regarding spillage, clean up, fuel transport.

    Assist customers with pump-out process and process payment charges.

    Perform regular general clean up/maintenance of pump-out dock: pump-out hoses properly stored and ready for use, and trash disposed of in accordance with Company policies.

    Perform opening and closing procedures as assigned by supervisor

    Cleans and maintains workboats/vehicles and equipment as required.

    Routinely monitors property for safety and cleanliness.

    Supervise dockhands assigned during shift

    May be required to perform other related duties as assigned.

    Qualifications

    Previous experience is needed and familiarity with either sailing, power boating, marina operations or commercial marine activities required.

    Strong customer service skills

    The ability to work well within a team environment

    The ability to work in any weather conditions

    First aid / CPR and water safety courses a plus.