Benefits:
Competitive salary
Flexible schedule
Free uniforms
Training & development
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Marina Dock Master to join our team! As a Marina Dock Master, under the general supervision of the Marina General Manager, provides courteous, efficient and accurate customer services to all customers and guests.The ideal candidate has an upbeat attitude, doesn’t mind working in any weather conditions, and has excellent customer service skills.
Responsibilities
Greet arriving customers, confirm reservations, book new reservations, assign dockage and collect fees following established company procedures.
Assists boaters while mooring/departing harbors.
Provides prompt and courteous customer service.
Complete daily dock checks / audits. Completes appropriate paperwork verifying information.
Routinely participates in clean-up activities throughout marina. Uses workboat to traverse harbor to pick up trash/debris.
Perform monthly electrical meter readings.
Knowledgeable of marine emergency and spill response procedures.
Understand and adhere to Company policies regarding spillage, clean up, fuel transport.
Assist customers with pump-out process and process payment charges.
Perform regular general clean up/maintenance of pump-out dock: pump-out hoses properly stored and ready for use, and trash disposed of in accordance with Company policies.
Perform opening and closing procedures as assigned by supervisor
Cleans and maintains workboats/vehicles and equipment as required.
Routinely monitors property for safety and cleanliness.
Supervise dockhands assigned during shift
May be required to perform other related duties as assigned.
Qualifications
Previous experience is needed and familiarity with either sailing, power boating, marina operations or commercial marine activities required.
Strong customer service skills
The ability to work well within a team environment
The ability to work in any weather conditions
First aid / CPR and water safety courses a plus.