Marine Service Department Foreperson

Freedom Boat Club of Greater Boston and Cape Cod

Marine Service Department Foreperson

Plymouth, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Company paid long term disability insurance

    Company paid life insurance

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    The role of the Marine Service Foreperson is to serve as the lead marine technician and work in collaboration with the Service Manager to oversee shop productivity, organization, cleanliness, safety, and profitability.

    JOB DUTIES/RESPONSIBILITIES:

    Ensures all technicians follow safety policies and procedures at all times

    Serve as the lead technician who sets the highest standard for shop productivity

    Perform routine maintenance on boats and motors, including changing oil, checking fluid levels, and inspecting for damage or wear

    Troubleshoot, diagnose, and repair all mechanical and electrical issues on boat, motors and trailers

    Responsible for ensuring that all staff keeps shop clean and organized daily

    Monitors shop supply inventory and orders as needed

    Ensures that tools are organized, accounted for and well maintained

    Meets with Service Manager daily to review workflow

    Communicates with customers on technical issues as needed

    Exercises precaution to ensure cleanliness of boat (booties, runners, covers etc.)

    Helps test (sea trial) customer boats to ensure repairs were performed correctly

    Submit work orders/parts requests to Service Manager to obtain customer authorized parts

    Helps supervise the work/repair order from initial order to job completion

    Reports incomplete work orders to Service Manager

    Follows manufacturer warranty policies and procedures

    Review all recalls, service bulletins and product updates

    Attends training seminars as needed

    Performs other related duties as assigned

    REQUIREMENTS:

    A high school diploma or equivalent

    Experience in the marine industry (service department experience preferred)

    Solid understanding of marine products, dealership business, and sales process helpful

    Must have knowledge of 12v electrical, rigging, and four stroke outboard engine diagnostics

    Mercury and/or Yamaha outboard certification is preferred

    Ability to operate computer, use/learn diagnostic and fleet management software

    Ability to communicate at a high level, both verbally and in writing

    Be team-oriented, self-motivated, and process driven with excellent leadership skills

    Ability to read and interpret technical manuals

    Have a valid state driver’s license