Market Center Operations Manager
Are you a dynamic leader looking to join a thriving real estate company in Braselton, GA? Keller Williams Realty Atlanta Partners is on the lookout for an exceptional individual to oversee our office operations. We need someone with top-notch customer service skills, impeccable organizational abilities, and a sharp eye for detail. The ideal candidate will have a strong operations background, a servant leadership mindset, and a genuine passion for continuous growth. As the Market Center Operations Manager, you will be instrumental in driving our office's efficiency and success. Your excellent communication skills will empower you to lead effectively and motivate both the team and agents. Proficiency in Excel and technology is a must to streamline processes and stay ahead of industry trends. Join our dynamic team that thrives on adaptability and embraces change readily. We prioritize our agents' needs, and your commitment to prompt issue resolution will enable them to focus on their core tasks. By fostering a proactive atmosphere with a positive attitude and an ability to anticipate requirements, you will contribute to the company's growth. - In this role, you will cultivate a supportive and cooperative environment that aligns with our company's values. Ready to make a significant impact as a Market Center Operations Manager in Braselton, GA? If you are a dynamic leader ready to shape the future of the real estate sector, we want to hear from you! Compensation and Perks: • $40,000 - $50,000 (based on experience) • Paid Time Off • Health Insurance Responsibilities: • Operations : Oversee daily office operations, ensure compliance with Keller Williams systems, and manage facilities and vendor relationships. • Financial Oversight : Handle budgets, financial reporting, and profit and loss statements; manage accounts receivable and payable. • Team Leadership : Support the Team Leader in achieving growth and profitability goals; supervise, train, and retain administrative staff. • Agent Support : Assist agents with onboarding, training, and operational needs; address and resolve concerns efficiently. • Technology Management : Ensure agents and staff are proficient with Keller Williams tools like Command; provide training on new systems. • Event Coordination : Organize office meetings, training sessions, and recognition events. • Reporting : Track and report key metrics (e.g., agent productivity, financial performance) to leadership. • Culture Building : Foster a collaborative, supportive, and professional environment aligned with Keller Williams values. Qualifications: Educational Background : • High school diploma required; college degree preferred. • Background in business administration, real estate, or management is a plus. Experience : • Minimum of 2-3 years in operations, administration, or management. • Experience in a real estate environment or familiarity with Keller Williams’ systems and culture preferred. Leadership and Management Skills : • Proven ability to lead and manage teams effectively. • Strong organizational and time-management abilities. • Experience in hiring, training, and retaining talent. Technical Skills : • Proficiency with office productivity tools (Microsoft Office Suite, Google Workspace). • Familiarity with Keller Williams proprietary systems (e.g., Command, KW Connect) is advantageous. • Basic financial and accounting knowledge, including budgeting and profit/loss analysis. Communication Skills : • Excellent verbal and written communication. • Ability to present information clearly to diverse audiences. • Skilled in conflict resolution and problem-solving. Cultural Fit : • Understanding of the Keller Williams belief system and values. • Commitment to fostering a positive, team-oriented environment. Customer Service Orientation : • Strong interpersonal skills for agent support and customer relations. • Ability to anticipate and resolve operational challenges proactively. Other Key Qualities : • High level of integrity and professionalism. • Strong attention to detail and ability to handle multiple priorities. • Resourceful, with a proactive and solutions-focused mindset. Additional Preferences : • Active real estate license (or willingness to obtain one) may be preferred, depending on the Market Center’s needs. • Familiarity with local real estate regulations and compliance requirements. Compensation: $40,000 - $50,000 yearly DOE
• Operations: Oversee daily office operations, ensure compliance with Keller Williams systems, and manage facilities and vendor relationships. • Financial Oversight: Handle budgets, financial reporting, and profit and loss statements; manage accounts receivable and payable. • Team Leadership: Support the Team Leader in achieving growth and profitability goals; supervise, train, and retain administrative staff. • Agent Support: Assist agents with onboarding, training, and operational needs; address and resolve concerns efficiently. • Technology Management: Ensure agents and staff are proficient with Keller Williams tools like Command; provide training on new systems. • Event Coordination: Organize office meetings, training sessions, and recognition events. • Reporting: Track and report key metrics (e.g., agent productivity, financial performance) to leadership. • Culture Building: Foster a collaborative, supportive, and professional environment aligned with Keller Williams values.