Marketing & Client Care Specialist

The Bussey Law Firm, P.C.

Marketing & Client Care Specialist

Colorado Springs, CO
Full Time
Paid
  • Responsibilities

    The Bussey Law Firm, P.C. in Colorado Springs, CO, US is seeking a talented Marketing and Client Care specialist to join our team. We're searching for a candidate with experience and interest in marketing, client care, and administrative support. You’ll be responsible for managing marketing programs, implementing office standards to streamline our processes, scheduling appointments, and general client care. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. This position will also include duties handling some criminal cases. As a leading law firm in the area, we are dedicated to providing exceptional legal services to clients. In this role, you will have the opportunity to work alongside experienced attorneys, assisting with all aspects of litigation support. This includes drafting legal documents and assisting clients. Attention to detail and strong organizational skills are required. With a competitive salary range of $40,000 - $60,000 yearly, we offer a supportive and collaborative work environment where you can enhance your professional skills. Join us and be part of a dynamic team making a difference in the legal field. Send us your resume today to become part of the team! Responsibilities: • Oversee and manage marketing efforts and initiatives to promote the firm’s brand across various platforms, including website management. • Answer phones, respond to client inquiries, and schedule appointments. • Manage new client contacts, ensuring a smooth and welcoming process and maintaining client relationships. • Coordinate and schedule meetings, depositions, and court appearances. • Organize and maintain case files, including discovery review, indexing, and tracking documents. • Create and implement data entry protocols to streamline marketing processes and increase productivity. • Draft correspondence and communicate with clients, opposing counsel, and court personnel. Qualifications: • Proven experience in customer service or administrative support. • Strong verbal and written communication skills. • Experience and interest in website management and digital marketing. • Excellent organizational skills with the ability to multitask and prioritize tasks effectively. • Familiarity with marketing and office software (experience in a law firm is a plus). • Ability to maintain professionalism and handle sensitive client matters with discretion. Compensation: $40,000 - $60,000 yearly

    • Oversee and manage marketing efforts and initiatives to promote the firm’s brand across various platforms, including website management. • Answer phones, respond to client inquiries, and schedule appointments. • Manage new client contacts, ensuring a smooth and welcoming process and maintaining client relationships. • Coordinate and schedule meetings, depositions, and court appearances. • Organize and maintain case files, including discovery review, indexing, and tracking documents. • Create and implement data entry protocols to streamline marketing processes and increase productivity. • Draft correspondence and communicate with clients, opposing counsel, and court personnel.

  • Compensation
    $40,000-$60,000 per year