POSITION SUMMARY

Today’s Resident Services is a non-profit organization affiliated with The Inter-Faith Group (IFG), which is an alliance of seven independently operated non-profits that share a collective mission to create quality affordable housing and support services to families. Our team members are expected to embrace, exemplify and uphold our core values of Stewardship, Hard-working, Well-respected, Innovation, and Neighborly cooperation (SHWIN), in order to foster positive relationships both within the organization and with external stakeholders.

This position requires experience in a wide range of marketing functions, including communications, advertising, branding, digital, and social media. The Marketing Coordinator must be a professional, organized and detailed individual with excellent computer and communication skills.

Job Type: Full-time

Salary: $45k- $55k. Plus quarterly bonuses based on individual and company performance.

Schedule: Monday-Friday, 8-hour shift.

** Responsibilities include but are not limited to:**

• Plan and execute marketing campaigns to promote affordable housing projects, fundraising events, and community outreach programs.
• Coordinate with external vendors, designers, and partners to produce marketing materials and ensure brand consistency.
• Develop, write, and edit content for various channels, including the website, social media, newsletters, press releases, and promotional materials.
• Assist in drafting press releases and coordinating media outreach to raise awareness about the organization’s mission and accomplishments.
• Track and manage marketing projects, including monitoring hours spent per client to ensure accurate billing and project efficiency.
• Manage credentials by confirming and maintaining secure access to Instagram, Facebook, X (formerly Twitter), YouTube, website, and other platforms.
• Monitor social media accounts, creating and scheduling posts, monitoring engagement, and responding to inquiries.
• Conduct monthly audits to ensure all materials, including logo variations, letterhead, and other assets, are correctly shared and uploaded to the preferred platforms (e.g., Smartsheet, Canva, Dropbox).
• Grow social media presence by increasing followers across all platforms, and frequently tag partners, clients, and relevant individuals in posts to encourage reposting by sites, owners, management, and donors.
• Manage sponsor and conference requests for printed ads, and compile letters of support, thank you notes, and mid-year updates.
• Coordinate and place orders for swag items, such as t-shirts and backpacks, for employee and board member gifts and recognition.
• Serve as the primary contact for troubleshooting and resolving issues promptly and efficiently.
• Partner with third-party vendors to produce and edit video content, capture community volunteer events, board member interviews and client testimonials.
• Foster relationships with local media outlets and community partners to enhance public relations efforts.
• Perform additional duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Bachelor’s degree in marketing, Communications, Public Relations, or a related field preferred.
• 2+ years of experience in marketing, preferably in a nonprofit or mission-driven organization.
• Strong writing, editing, and communication skills.
• Proficiency in social media platforms, email marketing tools, and content management systems.
• Experience with graphic design software (e.g., Adobe Creative Suite) is a plus.
• Ability to manage multiple projects simultaneously and work collaboratively in a team.