Crown Dental has an exciting opportunity to participate as a Marketing Data Analyst. As a new hire for this position you will participate in meaningful work, along with making contributions to team efforts in our fast paced, people first corporate environment. This position will be a hybrid position working both remotely and on site at our corporate office located in Lakeland, FL.

KEY RESPONSIBILITIES:

• Develop solutions or strategies to increase productivity.
• Develop reports to track outcomes
• Participate in special projects and perform other duties as required.

SPECIFIC KNOWLEDGE & SKILLS:

• Understanding of the Dental Service industry is a plus
• Ability to understand the Large Account Service business
• Ability to understand and map processes fully and suggest/adapt to improvements
• Some knowledge of software as a service to continue improving our customer experience
• Ability to report on data and trends to build partnerships with our customers

GENERAL SKILLS & COMPETENCIES:

• Excellent time management skills and the ability to prioritize work
• Ability to set clear team goals, delegate tasks and set deadlines
• Customer service oriented and ability to work with and resolve complex issues
• Ability to plan and arrange activities
• Excellent interpersonal communication skills
• Ability to maintain confidential and highly sensitive information
• Ability to multi-task
• Capacity to work effectively under pressure
• Good analysis and problem solving skills