Marketing Operations Coordinator

FOODMatch

Marketing Operations Coordinator

New York, NY
Full Time
Paid
  • Responsibilities

    Job Description

    The Marketing Operations Coordinator serves as the primary support contact for FOODMatch’s network of business-to-business (B2B) stakeholders, including customers (retailers, distributors, and end-users), brokers, and sales representatives. This role is responsible for creating, managing, and distributing brand collateral and sales materials to support business development efforts across FOODMatch’s selling channels. Additionally, the Marketing Operations Coordinator assists the B2B Marketing team in executing trade marketing campaigns, managing social media and community engagement, coordinating customer promotions, and developing custom sales materials (both digital and print). This role also provides general administrative support to the marketing team, ensuring smooth execution of marketing initiatives and operational efficiency.

    Job Responsibilities:

    Asset Management & Fulfillment

    • Gathers, produces, and ships all brand collateral and supplies requested for sales meetings, distributor/broker events, demos, etc.
    • Orders all supplies and manages any in-house printing or production at the direction of the creative services team
    • Executes mailer/distribution projects coordinating kits/collateral shipping from office or third-party partner to multiple end users
    • Coordinates efforts with third-party fulfillment and storage partner; inventory, reorder alerts, orders, etc.

    Product Marketing

    • Coordinate all re-labeling production requests in partnership with labels and logistics/ops teams
    • Coordinate samples and renderings of new products as needed for content creation by the brand and creative team

    Digital Marketing & Community Management

    • Manage the scheduling and posting of all digital trade marketing communications, social media, email marketing, etc.
    • Manage the distribution of all digital brand assets for internal and external stakeholders
    • With the Marketing Manager act as community manager for all trade/B2B social media platforms; voice of FOODMatch, providing best-in-class service and communication across channels and platforms

    Point of Sale & Distributor Marketing Automation

    • Coordinate all trade marketing activities on our digital portal including:
    1. Distributors sell sheet automation/creation
    2. Customer cards, item lists, and brand assets
    3. Fulfillment/store management for internal samples

    Trade Show Support

    • Assist B2B Marketing team in execution of industry-wide food trade shows (e.g. Fancy Food Show, Expo West)
    • Ability to travel up to 3 times per year for periods of several days to one week (including some weekends) to support our B2B Events Manager & B2B Marketing Manager team to execute our trade shows on-site
  • Qualifications

    Qualifications

    • 2-4 years of experience in a corporate/professional operational and/or administrative capacity
    • Experience in consumer products, food industry, and marketing is desirable but not required
    • Highly organized, detail oriented & able to multi-task and problem solve
    • Important to be collaborative across the company but also can be a self-starter & desire to fully own your projects
    • Excellent communicator with a positive, can-do customer-centric, service-first approach that builds goodwill and trust among various internal/external constituents in-person and online
    • Interest in learning new skills, such as planning & executing social media strategies, and curiosity to learn about new industries (consumer products, Mediterranean and other global foods)
    • Able to lift boxes up to 30 pounds
    • Able to spend up to 50% or more of the day working on your feet in an office environment
    • Able to attend trade shows which require some overnight & weekend travel

    Additional Information

    Job Type: Full-time

    Pay: $60,000.00 - $70,000.00 per year

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work Location: 4 days in-office, 1 remote day in New York, NY 10018

    FOODMatch offers a comprehensive benefits package and competitive compensation based on experience. We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit, and business need.