Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Summary:

Maintaining Franchise web and social sites is top priority, as well as SEM and SEO. Perform all marketing administrative tasks related to daily route preparation, quality control data, referral source follow-up, key measurement, scoreboard, and marketing/sales plan updates. Conduct Center of Influence (COI), facility and key account research. Set-up, manage, and participate in Franchise marketing and community involvements events. Perform general marketing duties, such as drafting correspondence, filing, and creating reports/newsletters.

Primary Roles and Responsibilities:

Maintain Franchise web and social media sites; includes creating content and writing blogs

Assist with ERP (Emergency Ready Program) file completion and database management

Provide marketing administration including referral source follow-up

Provide brand and marketing coordination, including advertisement placement and tracking

Collaborate with sales team to create targeted marketing strategfies for customers of interest

Provide newsletters and e-blast coordination

Coordinate all public relations programs

Events coordination

Maintain sales materials

Provide sales route administration and database management as needed

Necessary Experience and Skill Set:

Two years' experience with sales and marketing support

Superb customer service, administrative, and verbal and written communication skills

Working knowledge of current business software technologies is required

Experience in the commercial cleaning and restoration or insurance industry is desired

Excellent organizational skills and strong attention to detail

Two to three years’ customer service, coordinator or support position experience preferred

Very self-motivated and goal-oriented

Ability to multi-task

Associate's or bachelor's degree in marketing or business or equivalent experience

Ability to successfully complete a background check subject to applicable law

Formal Education/Training:

Associate/bachelor’s degree preferred

Physical and Work Environment Requirements:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. This job requires the ability to lift files, open filing cabinets, and bend, stand, walk, and sit for extended periods of time. Travel is minimal, mainly kept to local area during business hours.

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a full-time position working varying hours between 8:00 a.m. and 5:00 p.m. Monday through Friday. This position may require longer hours, and some flexibility in hours may be needed dependent upon the business needs.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.