WHO WE ARE:

Lydia’s House of Hope (LHOH) is a fast-growing transitional housing program (501c3 nonprofit) that serves homeless women and children on the Seacoast. Read more about our mission at: https://lydiashousenh.org/

WHO WE’RE LOOKING FOR:

We are looking for a resourceful and collaborative Fundraising & Marketing Administrator who is not only skilled with day-to-day administrative support tasks, but who is also extremely organized, creative, professional/mature, and empathetic. This person will support our small-but-mighty team while also directly partnering with our Founder/Executive Director (ED). In addition to being a highly organized driver of initiatives, this person will also be valued as a strategic thought partner to Leadership when it comes to fundraising events, innovation, process improvement, and marketing so LHOH can continue to expand the services our most vulnerable community members rely on.

WHAT YOU’LL BE DOING:

MARKETING & OUTREACH:

· Social Media Management: Regularly write and create compelling posts and update all LHOH social media channels (inc. Facebook, Instagram, etc.) to help drive engagement, fundraising, and awareness.

· Events & Outreach: Researching and contacting event sites, vendors, community partners, and contacts will be a BIG part of this role, so we need someone who loves the phone and knows how to get resourceful when trying to find the right contacts. We are relying on this person to DRIVE outreach and help us expand our relationships within the community, so email correspondence will be extensive and includes fundraising requests, business partnership requests, event reminders, etc.

· Grant Writing: Grant writing experience is a plus, but not required. This person will still need strong written communication skills, but mentorship and training will be provided if this is a new skill. This will also entail researching grants and sending grant proposals to foundations after finalizing with the ED.

· Content Creation / Website Updates: Experiencing using WordPress to update website content is a plus! This person will also write / update our News & Events page content as needed and create quarterly newsletters using Canva and share via Network For Good (NFG) system. This will also entail collecting testimonials from residents.

ADMINISTRATIVE SUPPORT:

· Calendars & Scheduling: We need someone who is highly organized, both with their own personal MS Outlook calendar, but also the ED’s calendar. This will also include excellent communication skills and the ability to communicate potential scheduling conflicts.

· Collect Program Fees: This person will meet with residents to explain the program fees and expectations, collect the fees, and track balances using Excel. They will also inform ED and case managers of any outstanding balances.

· Donation Management: Collect and track incoming donations in CRM, send thank you messages, make weekly bank deposits, and organize all deposit information for our bookkeeper.

· Miscellaneous: There are a handful of administrative tasks this person will own. These include, but are not limited to, inventory/order management, preparing information /agenda for staff meetings and recording the meeting minutes, and collect / record resident and donor data using our NFG (CRM) system.

THE TECHNICAL STUFF

WE HOPE YOU ARE:

· Proficient with Microsoft Word, Excel, and Outlook (mail / calendars)

Familiar with WordPress and Canva (or other digital marketing tools)

Familiar with CRM system management (Network For Good is what we use)

Highly organized, mature, emotionally intelligent (high EQ) and reliable

A professional and empathetic communicator who can pivot between different types of correspondence / conversations / stakeholder groups with ease