Marvelous Counseling & Therapy, PLLC provides a range of therapeutic services to meet the need of our clients and their families. Our goal is early evaluation and treatment, resulting in a positive impact and life success for our clients. Marvelous Counseling & Therapy, PLLC is credentialed and contracted with Texas Medicaid to provide home and community-based mental health services.

Marvelous Counseling & Therapy, PLLC is currently looking for passionate people looking to help serve families and communities. Our goal is to reach and motivate families to maximize their potential to live a MARVELOUS life! one client at a time.

The Client Care Coordinator makes an impact by:

Supporting Marvelous Counseling & Therapy, PLLC therapeutic teams by providing support and educating potential referrals of services we provide, data entry & management, as well as maintain client mental health records. This role will act as the first point of contact for external referring agencies and families seeking services and will also collaborate with clinical staff to manage documentation requirements. The ideal candidate will prioritize kind and efficient communication, have excellent organizational and analytical skills, strong writing skills, and build relationships with other providers and agencies within the state of Texas.

Responsible for greeting and welcoming guests

Answering all incoming calls / referrals and scheduling appointments

Confirming all appointments

Guiding clients through all electronic paperwork and ensuring all documents are filled out and uploaded on the EMR system.

Ensuring office is clean and presentable for clients.

Input client data into a date tracking form (excel spreadsheet)

Respond to all incoming front desk emails.

Sending out invoices to clients as needed

Background Experience:

Hands on experience with office equipment (printers, phone systems etc.)

Excellent communication abilities (verbal, phone, and email) with customer service attitude

The ability to remain calm under stressful circumstances.

Minimum 1 Year Receptionist required.

Minimum 1 Year Knowledge with Google Workspace

Must be bilingual in Spanish.

Be part of a Marvelous Team

Marvelous Counseling & Therapy, PLLC is dedicated to improving client’s lives and communities, making mental health accessible to everyone.

We offer:

Flexible schedules for work life balance, Collaborative and inclusive work environment, Fun Fridays, and Competitive pay.

Job type: Fulltime: M-F/ Schedule: 8-hour shift

Compensation: $12.00-$17.00 hourly

Location: Hybrid remote or virtual (depending on office location).

Free Banking

Medical insurance, vision, PTO, and sick time off

Hiring in Houston 13700 Veterans Memorial Dr Suite 100, Houston, TX 77014 & DFW 2313 W Arkansas Ln, Ste 103, Arlington, TX 76013

Job Type: Full-time

Salary: $12.00 - $17.00 per hour

Benefits:

Flexible schedule

Health insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Work setting:

In-person

Office

Ability to commute/relocate:

Houston 77014: Reliably commute or planning to relocate before starting work (Required)

DFW 76013: Reliably commute or planning to relocate before starting work (Required)

Experience:

Customer service: 1 year (Preferred)

Work Location: Multiple location