Position Title: Plumbing Professional, Master
Company Overview Our Plumbing + Drain company delivers a brand founded on successful franchisees who create loyal, cheerleading clients in the plumbing and drain cleaning industry through proven systems, exceptional courtesy, unrivaled professionalism, and unmatched integrity.
Company Culture At our Plumbing + Drain Company, we focus on the client experience- making sure that every client receives the best experience and customer service each and every time. Development + Learning – Everyone here is encouraged to broaden their knowledge of current industry trends, and processes, and to always strive to grow within their franchise and exceed their job description.
Job Mission The Plumbing Professional provides Plumbing + Drain clients with courteous, professional, and technically correct installations of our products and services. The successful Plumbing Professional is able to communicate with the customer in a way that demonstrates empathy and understanding of issues and concerns and is able to provide ultimate customer satisfaction throughout the entire customer experience. The Plumbing Professional is the primary contact with our customers and they provide customers with expert technical knowledge of the given job with professionalism throughout the customer experience.
Job Responsibilities Use your technical experience to - Diagnose, repair, and install plumbing services for customers. - Maintain and upgrade your technical knowledge based on current and future standards. - Maintain and keep clean company-issued tools, equipment, and vehicles used on the job. - Complete all job-related paperwork with timeliness and accuracy. - Demonstrate a commitment to teamwork and excellence in work performance. - Perform all assigned work with integrity, courteousness, and “can-do” positive attitude.
Job Requirements - Must have and maintain a license as required by state, local, and federal requirements. - Must have a valid driving license with a clean driving record and maintain a clean record. - Must pass and maintain background and drug testing.