Job Description

This position is responsible for executing daily support of shipments from suppliers manufacturing operations and home delivery agents to customers.  The focus is on meeting customer delivery expectations while ensuring cost-effective transportation solutions through cross-functional collaboration.  

WE ARE OPEN TO AN INDIVIDUAL WORKING REMOTELY WITHIN 2 HOURS OF OUR JASPER, INDIANA CORPORATE OFFICE. IDEALLY, YOU WOULD RESIDE IN THE EVANSVILLE, JASPER, INDIANAPOLIS, OR LOUISVILLE, KY AREA. 

KEY ACCOUNTABILITIES

• Ensure all truckload shipments have assigned carriers
• Perform all tactical home delivery functions: issue resolution order management and agent changes
• Maintain effective communication between manufacturing operations customer service home delivery agents and carriers
• Resolve time-critical transportation and delivery issues utilizing cost-effective methods
• Identify recurring issues investigate root causes and drive actions to resolution
• Cross-training in other positions within the department
• Ability to work an alternate schedule which may require evening and weekend availability

KEY COMPETENCIES

• Customer focus; builds strong customer relationships and delivers customer-centric solutions
• Decision Quality; makes sound decisions even in the absence of complete information
• Drives result; consistently achieve results even under tough circumstances
• Action-oriented; takes action on challenges identifies and seizes new opportunities with a can-do attitude
• Collaboration; works cooperatively with others across the organization to achieve shared objectives
• Communicate effectively; develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Instills trust; gains the confidence and trust of others through honesty integrity and authenticity
• Resilient; rebounds from setbacks and adversity when facing difficult circumstances

Qualifications

• Bachelor’s Degree with an emphasis in Supply Chain Business or related field strongly preferred
• Lean/ Six Sigma training and/or certification preferred
• Proficient Microsoft Office skills (Outlook Excel PowerPoint etc.)

Additional Information

MasterBrand Cabinets, Inc. offers a wide spectrum of cabinetry products designed to satisfy every budget and lifestyle. With a large North America footprint and diverse team of nearly 13,000 employees, we help people fulfill their dreams of a comfortable, inviting home through innovations in fashion and functionality that bring family and friends together. We invite you to visit www.masterbrand.com to learn more about how we build employee opportunity, purpose, and reward into everything we do.

EQUAL EMPLOYMENT OPPORTUNITY

MasterBrand Cabinets, Inc. is an equal opportunity employer. MasterBrand Cabinets, Inc evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

REASONABLE ACCOMMODATIONS

MasterBrand Cabinets, Inc. is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to staffing@masterbrand.com and let us know the nature of your request along with your contact information.