Reports to Sales Operations Manager, Sales Managers
**About Mataga of Stockton
** Established in 1980, Mataga of Stockton GMC Cadillac has been serving Stockton and the greater San Joaquin Valley for over the last 30+ years. Family owned and operated the core values are represented by each and everyone of the Mataga Team Members. As the preferred GM Certified Franchise Dealership; we strive to provide our customers with the assistance they may need. Our Sales, Customer Care and Service departments are ready to answer any questions and provide the level of customer care that the Mataga name and brand is known for. Come visit us and experience it for yourself, we are local inside the iconic Stockton AutoMall at 3261 Auto Center Center Circle, Stockton, CA 95212.
**Position Schedule
** Full time job, 5 days a week, 8 hours working day
**Job Conditions
** Mainly an office setting job, spend some time outdoors in the weather and elements. Majority of the time indoors in air-conditioned areas.
**Summary
** As a Automotive Customer Care Specialist, you will be directly responsible for monitoring and following up with potential customers via leads in the forms of but not limited to internet, phone and visits to the dealership. Providing outstanding customer service skills alongside having the goal to schedule or assist the customer.
Essential Functions
Minimum Qualifications
Location:
Mataga of Stockton
3261 Auto Center Circle
Stockton, CA 95212
Qualifications
Licenses
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, technological developments, etc...).