Benefits:
401(k)
Bonus based on performance
Health insurance
Paid time off
Training & development
About the Opportunity:
Mathnasium's mission is to make math make sense to kids and, in so doing, build their confidence and a deep understanding and lifelong love of mathematics. This opportunity is great for a people-person, and will involve explaining the benefits of Mathnasium to new and prospective clients, and showing them how we can help change their child's life through math! We’re looking for an outgoing and organized individual to serve as our Director of Sales and Membership. For the right candidate, this opportunity presents a promising career focused on helping the community, students achieve educational success, and a rich experience developing professional skills.
Why Work with Us
We’re the #1 supplemental math education company in the world!
Training on the most efficient and effective math teaching principles and best practices
Paid training
Uncapped earning potential through performance-based bonuses
Fun, rewarding, and fulfilling working environment
PTO Days AND additional paid time off when closed for holidays!
Work-Life Balance - Fridays and Saturdays OFF, half day on Sundays!
Health Insurance and 401k options
Opportunities for growth; we promote from within!
Professional development opportunities
Be part of a team of people who all LOVE what we do!
Discounted rates for family members
Help build students’ confidence and change lives through math!
No early mornings needed! School year hours are from 12:00 to 8:30 pm
Supportive, encouraging, energetic and fun environment!
Responsibilities:
Meet with prospective members, wherein you will conduct Free Trial Sessions with new students using Mathnasium's teaching methods & guide them through enrolling in our program as part of our sales process
Professionally answer incoming calls from interested parents and book sessions while answering all questions related to the Mathnasium program
Track and document all parent communication in our CRM system
Conduct daily follow up using the task bar in our internal system
Ensure exemplary customer service for all current and prospective members
Onboard new members to help grow and maintain the number of students we serve
Build strong rapport with our students and their families, create a safe educational environment while demonstrating the magic of Mathnasium
Administer and grade assessments for new/prospective students and discuss results and learning plan with parents
Communicate with other directors about educational needs of students
Conduct customer service check in calls
Run payments through our payment processor
Help customers with anything related to their membership- whether that is a temporary pause, a change in frequency, quitting, etc.
Assist with local marketing, community outreach, and school relationship building
Qualifications:
Math competency through at least Algebra 1
Must be comfortable and confident making and answering phone calls
Competency with computers, software, basic Microsoft/Google Suites
Must be friendly, professional, and welcoming
Must possess a passion for math and working with kids!
Excellent interpersonal and professional communication skills
Willingness to learn and be trained
Enthusiastic people person
Strong organizational skills
Preferred but not Required:
Previous sales, phone, or customer service experience
Fluent in Spanish
Experience working with children
Teaching or tutoring experience
Mathnasium locations are independently owned and operated by franchisees of Mathnasium Center Licensing, LLC ("Mathnasium"). Franchisees are independent business people and not employed by Mathnasium. Thus, each franchisee and each franchisee center is unique and the franchisee is alone responsible for all employment matters in their center. If you are hired to work at a center, the franchisee will be your employer, not Mathnasium.