Job Description

The HR Consulting Team is responsible for consulting on people issues and initiatives to company owned restaurant employees, former employees, restaurant management, operations staff, franchise owners and field HR partners. We collaborate with our customers to provide HR expertise while also ensuring there is minimal or no negative impact to McDonald's brand. This is a great opportunity for an individual to gain broad perspective of McDonald’s and the Global Business Services (GBS) People team. What you will be doing

• Conduct virtual employee relations investigations for corporate owned restaurant employees.
• Monitor status of critical employee relations cases and prevent and mitigate risk of media involvement.
• Respond to general HR-related inquiries.
• Proactively anticipate impact of internal and external forces (national and local legislation, organized labor, workforce trends, etc.) on McDonald's business.
• Educate and influence Operations & HR partners to optimize positive employee relations and protect the brand.
• Assist with training & onboarding of new team members.
• Seek opportunities to establish relationships with key internal business partners including U.S. HR, Operations, Labor & Employment Legal, and U.S. Security.
• Proactively identify and implement continuous improvement opportunities, reducing cost/time savings.
• Work on internal projects/assignments as needed.

Qualifications

• Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
• Bachelor’s degree, preferably in Human Resources, or equivalent experience
• 3+ years of Human Resources experience
• 2+ years recent employee relations experience
• Demonstrated knowledge of state and federal employment laws including: FMLA, ADA, FLSA, NLRB, Title VII
• Ability to handle sensitive and confidential information in a professional manner.
• Excellent written and verbal communications skills, ability to interface with all levels of the organization.
• Ability to operate successfully in a team environment, collaborating with internal and external partners, and managing through conflict with a positive, flexible attitude.
• Possess a high energy level, sense of urgency, decisiveness, and ability to work well in an ambiguous environment.
• Strong appreciation for customer service and collaboration.
• Working understanding of continuous improvement as a discipline.

Nice to have:

• PHR or SHRM CP Certification
• Bilingual (English/Spanish)
• Experience conducting virtual employee relations investigations

This role is based out of Oak Brook, IL. For this role, we will not be able to offer relocation assistance or immigration sponsorship.

Additional Information

McDonald’s is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.