McLeod Software is seeking a EDI COORDINATOR for our headquarters in Birmingham, AL.   The EDI Coordinator will support new and current customer installations and upgrades of the McLeod LoadMaster EDI Engine product. Tasks will include setting up trading partner profiles, setup of EDI transaction templates, and file transfer communications. The Coordinator will provide test and production support to EDI customers and work with the programmers and project managers as necessary for modifications to the product to meet the client's needs.

RESPONSIBILITIES:

• Install, test and train EDI 204,990,997,214, 210, 322 and 824 transaction sets for company's largest strategic accounts. 
• Work with internal ECS group, customers and trading partners through project lifecycle to answer questions, make recommendations, test and provide EDI Support. 
• Consult with internal and external customers to discuss and resolve deficiencies, discuss possible modifications, and train on enhancements to the EDI application and EDI interfaces. 
• Assist with installation of EDI for new project roll outs, upgrades, and new releases to EDI software. 
• Troubleshoot and resolve EDI application issues escalated from customer support and other departments. 
• Ability to understand and troubleshoot the following forms of Communications: VAN, FTP, SFTP, and AS2. 
• Assist internal ECS EDI group with EDI installs, testing and training. 
• Write SQL scripts when necessary to add, update, load, unload or delete data. 
• Review EDI log files, transaction reports and recovery entries via database tools to resolve any outstanding errors and identify both internal and external training opportunities. 
• Train new hires on processes and procedures. 
• Train customers and business prospects at Annual Users Conference. 
• Occasional Travel to train Customers onsite. 
• Work with customers to obtain specifications and requirements for modifications or product enhancements to be used by the EDI Programmers for new transaction sets or existing transaction sets in compliance with SDLC.

ABOUT US:

Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complimentary logistics products. We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States. With an established base of more than 850 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types. McLeod Software owns our national headquarters building in Birmingham, Alabama, and we also operate regional offices with training facilities in Salt Lake City, Utah and Downers Grove, Illinois. We employ more than 500 professionals.

McLeod Software does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are an equal opportunity employer and we participate in E-Verify.