Job Duties and Responsibilities

Greet patients and answer telephones

Verify insurance and schedule appointments

Confirm patient appointments

Check-in and check-out patients

Collect patient charges

Pre-authorize insurance for patient referrals

Check inbox for incoming specialist reports, refills, and lab reports--flag to appropriate parties

Manage referrals to specialists and obtain medications

Complete insurance companies’ annual reports

Understand and maintain HIPAA regulations

Support office with administrative and routine tasks

Skills and Qualifications

REQUIREMENT: Fluent in both English AND Vietnamese

Interpersonal, time management, and organizational skills

Strong verbal and written communication skills

Flexibility and attention to detail, efficient problem solver

Knowledge of medical language and health insurance plans

High school diploma or GED required. MA either by education or experience preferred.

Experience with MS Office software

Knowledge of medical billing is a PLUS

Full time, part time, $18-29/hour.

Permanent full-time employees: Vacation and holiday pay. 401K. Partial medical reimbursement and bonuses.