Job Description
The Medical Assistant - Bilingual reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. The Medical Assistant is responsible for ensuring efficient patient flow through the clinic; maintaining neat, clean and safe patient care areas; promoting patient satisfaction by interacting with patients in a professional, friendly manner; safeguarding patient confidentiality.
_ Responsibilities:_
- Assures efficient patient flow through the site:
- Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination.
- Obtains accurate vital signs, per organization standards.
- Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information.
- Promptly informs the provider and registered nurse of any significant change in vital signs or acute symptoms.
- Anticipates/sets up equipment or supplies needed for visit.
- Cleans and prepares exam room for next patient.
- Responds to needs to expedite visits and maintain flow of patients and prioritize tasks accordingly.
- Assists practitioner with medical and surgical procedures in accordance with established protocols such as:
- Electrocardiogram (ECG)
- Venipuncture
- Immunizations
- Setting up procedure trays, specimen collection and/or Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by Provider.
- Provides high quality care by:
- Preparing and stocking all exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments.
- Participating in environmental safety rounds.
- Maintaining vaccine/medication inventory.
- Monitoring and maintaining equipment and instruments according to clinic guidelines.
- Assisting in ordering supplies and correctly disposing of all expired items.
- Adhering to office opening and closing procedures.
- Functions as an integral part of the patient care team and promotes patient satisfaction by interacting with patients in a professional, friendly manner:
- Accepts and performs delegated responsibilities in a positive manner.
- Offers assistance to others.
- Attends and participates in staff meetings.
- Communicates appropriately and effectively with patients and patient care team (in the office and on the phone)
- Performs delegated procedures common to the specialty area in a safe, effective, and efficient manner (see specialty practice addendum)
- Assist with coordinating patient’s visit within the NM Facilities.
- Support patients in both the Neurosurgery Clinics and the Hispanic Brain and Spine Clinics.
- Performs all other duties as assigned by the Supervisor or Manager
#AMCIND