Position Summary
Our client is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.
They are seeking a Medical Assistant who lives their core values of being caring, knowledgeable, and exceptional with a passion for serving our patients. This leader will exude positivity and demonstrate operational excellence, ownership of their business, and the expertise to act with a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like family. The Medical Assistant will be a trusted team member providing care to our patients and a trusted partner to the clinical team, center staff, and the Executive Leadership team.
Duties and Responsibilities
- Prepares patients for physical examinations, including taking vital signs and performing all required testing.
- Cross trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, etc.
- Work closely with medical directors and clinical staff in a team approach to patient care.
- Responsible for performing routine medical procedures as ordered by the treating clinician.
- Triages and dispositions all patients.
- Assists providers during examination and treatment.
- Dispenses medications and appliances as ordered by the treating clinician and in accordance with state regulations.
- Performs DOT and Non-DOT drug and alcohol testing.
- Performs ancillary testing and tasks (including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing) as ordered by treating clinicians.
- Performs rapid screening tests (influenza, strep, mono, glucose, etc.).
- Maintains supplies, cleans rooms and equipment, and stocks exam rooms.
- Notifies supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
- Maintains and operates all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures.
- Completes quality assurance activities on equipment and medical devices as well as testing processes used in the center.
- Prepares for and assists clinician with surgery set up and injury care.
- Applies bandages, dressings and splints as ordered by the treating clinician.
- Manages patient flow and volume. Keeps patients informed of expected wait times.
- Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensures accuracy in documentation.
Minimum Qualifications
- DOT Certified.
- X-Ray Tech experience.
- Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility.
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
- Willingness to participate in initial and ongoing training as required.
- Effective communication and interaction with employers, patients, providers and other employees.
- Must successfully complete orientation and training & demonstrate competency in all medical tasks.
- Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection.
- Strong computer skills and EMR knowledge.
Education
- Master's degree and successful completion of accredited physician assistant program.
- Current licensure as Physician Assistant by the state of California.
- Board certification.
- Current BLS and ACLS certification.