JOB OVERVIEW:
The medical front desk specialist is responsible for the overall success of the front office functions of a busy multi specialty office(s). This individual provides good judgement in the coordination of all practice activities that contribute to the successful performance of this role.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
Provides excellent customer service
Greets patients and visitors to the medical practice
Check In and Check Out patients
Books patient appointments
Working knowledge of electronic health records, EHR
Verify insurance for patient appointments.
Registers patients in the practice management system which may mean entering information given verbally or on registration forms.
Collects identification and insurance cards and copies or scans them for the medical record, may photograph the patient for the record.
Collect co-pays and outstanding patient balances.
Prints encounter form with updated information or updates information on the encounter form to ensure accuracy.
Has patient sign financial agreement, receipt of privacy policy, benefits assignment, etc.
Answer phone calls, take messages and make appointments
Lifting up to 50 lbs.
Additional Responsibilities:
Requires daily travel between offices as needed either to perform the duties for which you were hired or to backfill when needed. No overnight travel required.
Rarely any weekend work
Prep charts for upcoming clinics
Apply today to join our team at North Florida Medical Center!
Job Type: Full-time
Pay: $14.00 - $17.50 per hour
Benefits:
Health insurance
Paid time off
Schedule:
8-10 hour shift
Experience:
Medical receptionist: 2 years
Work Location: In person