Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Wellness resources

Superior medical clinics in Tampa has an opening for a front desk and back office staff. This position requires 2 years minimum experience. Interested candidates must possess a strong passion for customer service, empathy, compassion, and a genuine need to assist those in ill health. Candidate must have a high school diploma and an MA certificate or diploma. Supperior medical clinics offers a friendly work environment, generous employee privileges and discounts and a culturally diverse enrironment to work and learn with exposure to different areas of medicine. Part of your responsibilities will include :

Greeting patients professionally both in person and on the phone

Quickly answering or properly referring questions and issues

Optimizing provider schedules and patient satisfaction with efficient scheduling

Notifying providers of patient arrivals

Comforting patients by anticipating anxieties and effectively answering questions

Ensuring availability of treatment information by retrieving and updating patient records

Verifying financial records and collecting patient charges while filing and expediting third-party claims

Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Taking deposits to the bank

Maintaining cleanliness of the front office and reception areas

Following up and scheduling new patients

Obtaining prior authorizations

Answering multi line phone calls

Following up on no shows

Filling and light office duties