MEDICAL ASSISTANT
Our office is a premiere Interventional Pain Management Practice in the Burbank area.
We are looking for a proactive individual that is professional in demeanor and appearance, has a strong work ethic, is reliable, punctual, QUICK learner, customer oriented, and has an overall positive upbeat attitude. Preference given to applicants that have graduated a Medical Assistant Program with at least 2 years experience and Certification. If you want to join a fun and friendly environment, this is right for you!
QUALIIFCATIONS:
-Versatility in performing BOTH FRONT and BACK OFFICE Clinical TASKS:
ADMIN: answering phones, greeting patients, scheduling, chart retrieval and checking-in patients, fax/scan/upload documents, verifying insurance for patients, requesting and following up on insurance authorizations for procedures and treatments, sending notes/thank you letters to referring physicians, organizing practice relevant documents/files, batching superbills to be submitted to billers
CLINIC: Take complete vitals, setting up syringes/needles/medications, prepping for in-office injections, setting up EMG machine, assisting with ultrasound guided injections, restocking and inventory of supplies, cleaning rooms, urine drug screen collections, gathering patient’s medical records and images, assist providers as necessary
COMMUNICATION:
Gather objective pertinent history (symptoms, medical history, social history, medications including dosages, surgical/injection history, family history, imaging, etc.) from patients
Enter Patient Information and History to the Electronic Medical Record
Effectively and succinctly communicate patient’s history and issues to physicians
Maintain Clear and open lines of communication with other staff ensuring patient-related tasks are completed in a timely fashion
KNOWLEDGE:
Computers, In-Network Shared Drives, Microsoft Word, Microsoft Excel, Google Drive, Scanning Documents, Uploading Documents to the Electronic Medical Record, Entering Patient’s Demographic and Medical Information into the the Electronic Chart
Knowledge of Verifying Various Health Insurances for benefits — PPO (in and out of network), Medicare, TriWest, TriCare, Workman’s Compensation
Knowledge of Navigating through the Insurance Authorization Process
Medical Terminology Relevant to Pain/Musculoskeletal Practice
Performs duties with speed and accuracy while observing Patient Confidentiality and the guidelines set forth by OSHA, DHS, CLIA, HIPPA, and specific contracts
Strict adherence to our policies and procedure manuals
SKILLS:
Able to be cross-trained, transition from one task to another, complete assignments/tasks within deadlines set and transition without loss of efficiency or composure
Complete duties as assigned by Supervisor and Doctors/Health Care Providers.
Ability to understand and follow verbal and written instructions and have EXCELLENT written and oral skills
Efficiently Multi-Task and Must have the ability to manage priorities and workflow
Strong Attention to Detail is a MUST: spelling, correct account numbers, DOB, grammar, patient address
Ability to deal calmly with personnel, patients, visitors, hospitals, other physician offices, and etc.
Respect for co-workers, physicians, superiors, pharmacists, and patients
Solid understanding of World-Class patient care and willingness to provide such customer experience.
Ability to work well with multidisciplinary team
Responsive to Constructive Feedback
Ability to have versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm and a positive attitude
While the majority of our patients speak English, Bilingual is a plus.
BENEFITS
Medical Insurance, Dental Insurance, Vision Insurance, 401k is for eligible full-time employees only.
Salary Commensurate with Relevant Experience