Benefits:

401(k)

Competitive salary

Dental insurance

Vision insurance

Back Office Lead

AFC Urgent Care San Diego

San Diego, CA 92106

$22-$25 an hour - Full-Time

Education & Certificates

Certified Medical Assistant

High School Diploma or General Education Diploma (GED)

Basic Life Support (BLS)

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Job details

Salary

$22-$25 an hour

Job Type

Full-Time

Full Job Description

The primary responsibility of the Back Office Lead is to manage clinical support operations in the delivery of an exceptional overall patient care experience. The Back Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism.

Be proficient in essential Back Office functions and basic Front Office operations.

Assists in the training and development of support staff.

Assist Providers navigate the EHR/EMR features and functions.

Ensure optimal patient workflow and minimal wait times.

Maintain medical equipment to include x-ray unit.

Managed medical supply inventories to support day to day operations.

Ensure Monthly QA of Lab, Radiology and control logs are up to date.

Assist with patient callbacks, follow-up and appointment reminder calls.

Perform patient complaint resolutions while maintaining strict confidentiality.

Requirements include:

High School Diploma or Equivalent.

Two (2) years experience as a Medical Assistant or educational equivalent.

Basic Life Support (BLS)

Must be able to work: Tuesday-Thursday, 2PM-8PM. Friday, 8AM-2PM. Saturday, 8AM-6PM.

Job Type: Full-Time

Pay: $22-$25 an hour

Schedule:

Day shift

Night shift

Weekend availability

License/Certification:

BLS

Certified Clinical Medical Assistant (CCMA)