Benefits:
401(k)
Dental insurance
Vision insurance
Front Office Lead
AFC Urgent Care San Diego
San Diego, CA 92071
$22-$25 an hour - Full-Time
Education & Certificates
Certified Medical Assistant
High School Diploma or General Education Diploma (GED)
Basic Life Support (BLS)
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Job details
Salary
$22-$25 an hour
Job Type
Full-Time
Full Job Description
The primary responsibility of the Front Office Lead is to help manage day-to-day administrative operations in support of the clinic while providing an exceptional overall patient care experience. The Front Office Lead is expected to maintain a high degree of organizational acumen, attentiveness and professionalism.
Be proficient in essential Front Office functions and basic Back Office operations.
Assists in the training and development of support staff.
Assist Providers navigate the EHR/EMR features and functions.
Liaisons with medical facilities, employers, billing and payers regarding referrals and requests.
Oversee compliance weekly day sheet records, daily task logs and patient disposition logs.
Audit patient charts to ensure charges entered into the EMR are complete, timely and accurate.
Perform patient callbacks, follow-up and appointment reminder calls.
Process mail and requests for medical records or other information.
Assist with scheduling as directed.
Ensure EOBs and insurance payments are scanned and invoices sent in a timely manner.
Manage Worker’s Comp, Immigration Physicals, DoT Physicals and other special programs.
Diplomatically resolve patient complaints while maintaining strict confidentiality.
Ensure cleanliness of all common spaces.
Requirements include:
High School Diploma or Equivalent.
Two (2) years experience as a Medical Assistant or educational equivalent.
Basic Life Support (BLS)
Must be able to work: Tuesday-Thursday, 2PM-8PM. Friday, 8AM-2PM. Saturday, 8AM-6PM.
Job Type: Full-Time
Pay: $22-$25 an hour
Schedule:
Day shift
Night shift
Weekend availability
License/Certification:
BLS
Certified Clinical Medical Assistant (CCMA)