Join Our Team at Skin and Cancer Institute!

Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!

Position Summary

The Medical Assistant – Back Office is responsible for supporting physicians and nursing personnel in delivering high-quality patient care. This role includes both clinical and administrative responsibilities such as assisting with patient procedures, maintaining treatment rooms, verifying insurance, scheduling, and providing exceptional customer service in a dermatology office setting.

Key Responsibilities

Clinical Duties

• Assist providers with patient care procedures and clinical tasks.
• Escort patients to exam rooms and prepare them according to clinical standards.
• Record patient information, vitals, and documentation accurately and promptly into EMR.
• Maintain exam and treatment rooms: clean, stock, and sterilize instruments and supplies.
• Coordinate patient care following physician direction and company policies.
• Process medical documentation in an organized, accurate, and timely manner.
• Maintain strict patient confidentiality in accordance with HIPAA regulations.
• Respond calmly and appropriately in emergency situations.
• Ensure treatment information is accessible by organizing patient records.

Administrative Duties

• Schedule patient appointments in person and by telephone.
• Keep patient appointments on track by notifying providers of arrivals or delays.
• Verify insurance benefits, obtain pre-certifications, and process authorizations as needed.
• Maintain accurate scheduling and patient records across multiple systems.
• Answer phones, triage calls, and assist patients with questions or concerns.
• Ensure all front and back-office tasks are completed with a high level of organization and attention to detail.
• File, scan, and retrieve patient documents as necessary.
• Travel to alternate sites or for training as required.

Skills & Qualifications

• 1+ year of experience in a dermatology office with back office duties (preferred but not required).
• 3+ years of experience as a Medical Assistant in any medical specialty.
• Strong knowledge of medical terminology and patient care procedures.
• Experience verifying insurance, processing authorizations, and scheduling.
• Effective verbal and written communication skills.
• Excellent customer service, organizational, and multitasking abilities.
• EMR experience required; surgical environment experience is a plus.
• Must be computer literate and self-motivated with the ability to manage solo tasks and projects.
• Friendly and professional demeanor both in person and on the phone.
• Ability to maintain confidentiality and professionalism at all times.
• Bilingual skills are a plus.

_ What We Offer:_

• Competitive salary and benefits
• Health, dental, vision, and ancillary insurance options
• 401K retirement savings
• Paid time off
• Professional development opportunities
• Supportive and fair work environment

_� Apply Today! Be a part of a dynamic team that’s transforming skin health. _

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