Benefits:

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Benefits & Perks:

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Retirement Benefits

Job Summary: We are seeking a dedicated and detail-oriented Medical Billing/Insurance Specialist & Front Desk Support team member. This dual-role position involves managing insurance claims and billing processes while also providing support at the front desk to ensure a smooth and welcoming patient experience. As a Billing Specialist, you will handle insurance-related inquiries, process documentation, and collaborate with clients and providers to ensure accurate billing. As Front Desk Support, you will assist with scheduling, patient check-in/check-out, and general administrative duties. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable communicating over the phone and in person. This is a specialty medical practice with a professional, patient-centered environment and a supportive team culture. If you’re looking for a collaborative and balanced workplace, we encourage you to apply.

Responsibilities:

Billing & Insurance

Assist clients with processing insurance claims through private insurance, Medicaid, and Medicare

Verify insurance information and update patient records

Accurately process necessary insurance forms and documentation

Collaborate with physicians’ offices and hospitals to obtain billing and charge information

Enter billing and payment information into the system without errors

Follow up on outstanding claims or payments as needed

Front Desk Support

Check patients in and out for appointments

Schedule, reschedule, and confirm appointments

Answer phones, assist clients with questions, take messages, and screen calls

Collect co-pays and process payments

Maintain a welcoming and organized front desk area

Adhere to HIPAA guidelines and maintain the highest level of confidentiality

Qualifications:

Strong customer service and communication skills

Previous experience in medical billing and coding required

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Experience with QuickBooks preferred

Excellent organizational and multitasking abilities

Strong attention to detail and accuracy

Ability to maintain professionalism and discretion in a healthcare setting

Comfortable working both independently and collaboratively as part of a team