Job Title: Medical Billing Specialist
Rate: $25 - $26/hr
Location: Livermore, CA (100% Onsite)
Schedule: Monday–Friday, 7:00 AM–3:30 PM
Contract Duration: 1 Year (with possible extension)
Contract Type: W2 (must be authorized to work in the US; no sponsorships or C2C)
Job Description
We are seeking a Medical Billing Specialist to join our client's onsite team in Livermore, CA. In this role, you will be responsible for handling insurance follow-up and claim denials, ensuring that all reimbursements are accurately processed. As the liaison between insurance carriers, patients, and internal departments, you will strive to maintain high-quality standards in customer service and meet daily/monthly productivity goals.
Key Responsibilities
- Insurance Follow-up & Denials: Initiate contact with insurance carriers regarding claim status, address denials, and document all collection activities accurately.
- Claims & Billing Accuracy: Verify billing information, submit claims efficiently, and process appeals or adjustments as needed.
- Patient & Carrier Communications: Handle inbound calls from insurance carriers and patients, providing clear, professional assistance on billing inquiries.
- Account Maintenance: Maintain up-to-date records of claim statuses, payments, and any required follow-up actions in company systems.
- Compliance & Confidentiality: Adhere to HIPAA and company policies, ensuring confidentiality of patient information.
- Team Collaboration: Work closely with colleagues and management to meet goals related to accounts receivable days, aging accounts, and cash collections.
Requirements
- Education: High School Diploma or GED required.
- Experience:
* Previous experience in medical billing, insurance claims, or healthcare collections is highly preferred.
* Strong attention to detail and comfort toggling between multiple computer systems.
- Technical Skills: Basic proficiency in office software, familiarity with billing software or ERP systems is a plus.
- Soft Skills:
* Strong communication and customer service skills.
* Ability to multi-task and manage time effectively.
* Adaptability in a fast-paced environment with shifting priorities.