Medical Care Manager

Physician Care Solutions, PC

Medical Care Manager

Troy, MI
Full Time
Paid
  • Responsibilities

    Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join our team! This position is responsible for reaching out to qualifying patients and on-boarding them to the Chronic Care Management (CCM) program. We focus heavily on coordinating care for our patients as well as improving patient outcomes.

    Responsibilities:

    The ability to promote the CCM program to patients over the phone

    Engage in conversations with patients

    Documentation of conversations with patients

    Answer patient questions regarding CCM services

    Explaining benefits of the program to the patient

    Conducting onboard and follow-up calls with patients

    Follow HIPAA guidelines and regulations

    Requirements:

    Certified Medical Assistant OR qualifying medical certification

    High School diploma or equivalent

    Advanced computer skills

    Telephone communications skills

    Ability to work with multiple computer screens and programs simultaneously

    Positive attitude and ability to work well with others in a team environment