Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Customer Service
· Maintain high standards of customer service at all times; set an example for the team and go above and beyond to deliver a great experience to every patient.
Patient Education
· Follow 4Ever Young procedures for rooming patients.
· Meet with patients prior to them meeting the provider and give them a brief overview of what to expect from their visit and their service. Answer any questions they might have, and serve as a warm, friendly, reassuring and energetic presence.
· Stay up to date on all 4Ever Young products and services so you can answer patient questions. Educate yourself using 4Ever Young training materials and through talking with medical staff.
· Maintain your ME certification in good standing throughout your employment.
· Follow 4Ever Young patient education procedures to interview patients and identify products or services that might appeal to them.
· Take before/after client photos for all aesthetic services.
· Protect patient privacy; follow HIPAA and medical compliance guidelines as appropriate to your role. This includes handling of patient forms and medical records as well as using your judgment to offer patients private space for questions if needed.
Sales
· Meet weekly and monthly sales targets for skincare products and services and VIP memberships. Proactively support cross-selling with wellness and aesthetic services.
· Meet targets to upsell patients in skin services to more advanced procedures or add-on services.
· Be a passionate advocate and ambassador for skincare services. Take great care of your own skin; it’s your best sales tool!
Daily Operations
· Keep treatment room up to 4Ever Young brand standards at all times, including cleanliness, scent, music, lighting, and stocking of products and marketing materials.
· Manage ordering and inventory of all skincare supplies.
· Cover the front desk as needed; be prepared to answer the phone and check patients in and out using 4Ever Young proper procedures.
· Assist providers as requested. NOTE: Allowable tasks vary by jurisdiction; it is your responsibility to follow all state guidelines for your certification.
· Follow medical compliance and 4Ever Young company policies at all times.
Additional Duties
· Perform other duties as requested. Be a strong team player with a positive attitude and do what needs to be done without being asked.