Job description

As a Medical Front Desk Receptionist, you will be responsible for providing clerical, administrative and phone support for our Podiatry practice. We are looking for a self-starter with a positive team player, excellent customer service skills and positive attitude. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication.

Responsibilities

Greet and welcome guests as soon as they arrive at the office

Answering multiple phone lines, directed calls, managed and maintained the office voicemails

Data entry of new patient demographic information, past medical history, etc. into EHR

Check in and check out the patient through the office EMR system (Athena)

Must have knowledge of copays, co-insurance and deductibles and self-pay pricing

Have knowledge of the insurances accepted in the office

Collect copays and deductibles at the time of service and balance at the end of the day

Call patient to schedule appts when needed for follow up

Scan, update information into patient information

Assist doctor as needed

Provide basic and accurate information in-person and via phone/email

Perform other clerical receptionist duties such as filing, photocopying, and faxing

Skills:

Proven work experience as a Receptionist, Front Office Representative or similar role

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize task

Experience:

Medical Receptionist Customer service: 1 year (Preferred)

Medical Terminology: 1 year (Preferred)

Podiatry: 1 year (Preferred)

Athena is a plus

Work Location: One location (Not Remote)

Job Type: Full-time