Medical Insurance Account Manager

National Insurance Services

Medical Insurance Account Manager

Minneapolis, MN
Full Time
Paid
  • Responsibilities

    Seeking an Experienced Medical Insurance Account Manager for a rewarding opportunity in Minneapolis, MN. Are you someone who upholds values of ethics, teamwork, customer focus, care, and hard work? Come join the team at National Insurance Services, where we prioritize work-life balance and active involvement in wellness and charitable activities. As part of this role, you will be accountable to the Manager of the FBC Client Management department. The primary focus of this position is to provide exceptional and timely service to medical clients in the Minnesota region. The competitive package includes bonuses and incentives. Responsibilities: • Provide face-to-face customer service to our medical clients • Attend employee meetings as requested • Implement and maintain the FBC service model • Attend (and at times, lead) insurance committee meetings, if applicable • Implement benefit enhancements (Grand Rounds, Regenix, etc.), if applicable • Work with group/claimants to help resolve claim issues/questions with the carrier • Field policy-related questions from group/employees. If needed, follow up with carrier/Consultant/Zywave to answer • FBC - Full Benefit Consulting Qualifications: • Bachelor’s degree or equivalent experience in the group insurance industry • One year of experience in a customer service environment or any combination of education and/or experience, which would provide an equivalent background • Experience in servicing group medical insurance plans • Ability to travel 70% of the time and accommodation of overnight stays multiple times per month Compensation: $85,000 - $95,000 annually

    • Provide face-to-face customer service to our medical clients   • Attend employee meetings as requested   • Implement and maintain the FBC service model   • Attend (and at times, lead) insurance committee meetings, if applicable • Implement benefit enhancements (Grand Rounds, Regenix, etc.), if applicable  • Work with group/claimants to help resolve claim issues/questions with the carrier • Field policy-related questions from group/employees. If needed, follow up with carrier/Consultant/Zywave to answer  • FBC - Full Benefit Consulting

  • Compensation
    $85,000-$95,000 per year