Benefits:

Opportunity for advancement

Paid time off

Training & development

You Must Be:

· Engaging and genuinely interested in exceeding the expectations of patients and referral sources

· Friendly with an outgoing personality; a sincere desire to know patients & vendors by name

· Bilingual; must be able to effectively communicate (oral & written) in English & Spanish

· Comfortable working in an administrative heavy role

· Computer Savvy- able to use Microsoft & G Suite, have knowledge of scheduling software, and be able to efficiently update patient medical records

· Committed to providing a high level of customer service to our patients, vendors, and referral sources

· Trustworthy- promptly follow through on promises made to patients & referral sources, committed to completing job responsibilities without the need for “micromanaging”

· Flexible- being a small business often means having to take an “all hands-on deck” approach

Job Responsibilities Include:

· Ability to travel to satellite office a minimum of 2 days a month to cover Scribe & MA responsibilities

· Acting as the office liaison for the doctor, working directly with the doctor on medical related office and administrative needs

· Assisting the doctor with patient flow, managing injections, and post-operative appointments

· Prepping injections and keeping inventory of injection supplies

· Assisting the doctor with office notes by performing scribe duties during patient visits, and finalizing and proof-reading office notes

· Responsible for aiding patients with pre-operative clearance and obtaining medical clearance in a timely manner

· Assisting the Office Manager with scheduling surgeries and obtaining the necessary information for surgical bookings

· Assisting surgical patients with pre/post operative instructions and questions

· Organizing and auditing medical records/charts for preparation of narrative reports, creating outlined breakdowns of medical record files

· Creating draft narrative report templates based on relevant medical record files

· Promptly completing delegated tasks from the doctor and office manager

· Maintaining the operational workflow of the office by following the policies & procedures outlined in the Employee Handbook

· Protecting patients’ rights by maintaining confidentiality and following all HIPAA guidelines and protocols