Benefits:

Dental insurance

Health insurance

Vision insurance

4 DAYS A WEEK & NO WEEKENDS

We are looking for an experienced, pleasant Front Desk Lead to take on a supervisory role. You will be the office manager's right-hand person in managing the front desk

The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make patients and visitors feel comfortable and valued.

Responsibilities include but not limited to:

Insurance Verifications

Insurance Authorizations

Bank Deposits

Greet and welcome guests.

Check patients in/out.

Set up patient's appointments.

Answer questions and address complaints.

Troubleshooting / Problem-solving

Check, sort, and forward emails.

Requirements:

Proven experience as front desk representative, agent, or relevant position

Familiarity with office machines (e.g., fax, printer, etc.)

Excellent knowledge of MS Office (especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

Experience with Google Drive

Supervisor Experience

High School diploma: additional qualifications will be a plus.

Benefits:

Competitive Salary

Paid Time Off

Health Benefits

Holiday Pay

401K

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous

People-oriented -- enjoys interacting with people and working on group projects.

Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction.

Detail-oriented -- would instead focus on the details of work than the bigger picture.

Achievement-oriented -- enjoys taking on challenges, even if they might fail.

Autonomous/Independent -- enjoys working with little direction.

High-stress tolerance -- thrives in a high-pressure environment.