Benefits:

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Office Manager (Bilingual English & Spanish) – FYZICAL & Southwest Sport and Spine Center, Inc.

Location: Las Cruces, NM

About Us: FYZICAL & Southwest Sport and Spine Center, Inc. is a dynamic and growing physical therapy organization committed to improving people’s lives. Join our team and make a positive impact!

Role Overview: As an Office Manager, you’ll play a crucial role in ensuring the smooth operation of our medical office. Your leadership, organizational skills, and customer service excellence will contribute to our success.

Required: Bilingual. Read, write, & speak Spanish.

Responsibilities:

Team Leadership: Supervise a team of at least 10 staff members, fostering a collaborative and supportive environment.

Medical Office Management: Handle multi-line phones, payment processing, and insurance claims procedures.

Billing and Collections: Understand billing processes and assist patients and clinicians with billing inquiries.

Customer Service: Deliver exceptional customer service with a friendly and positive attitude.

High EQ: Show compassion and emotional intelligence in interactions with patients and colleagues.

Independence and Organization: Work independently, multitask, and maintain accuracy even during interruptions.

HR Experience: Some familiarity with human resources practices.

Problem Solving: Identify challenges proactively and find effective solutions.

Software Proficiency: Experience with Patient Scheduling and Electronic Health Records systems.

Productivity Optimization: Manage scheduling to minimize clinician downtime due to cancellations/no-shows.

Computer Skills: Proficient in Word, Excel, and email communication.

Education: Bachelor’s degree preferred.

Typing Speed: Type a minimum of 60 words per minute with 98% accuracy.

Why Join Us?

Be part of a positive and supportive team.

Contribute to changing lives for the better.

Opportunity for growth and development.

If you’re a detail-oriented, compassionate, and organized professional, we’d love to hear from you!