Benefits:

Flexible schedule

*We are open to hiring Medical Receptionists for full-time or part-time schedules. Part-time requires minimum availability or 20 hours per week.

Benefits/Perks

Great small business and fast-paced work environment

Flexible scheduling FT and PT shifts available

Clientele of repeat patients, that value our expertise & relationships

Competitive Compensation

Health Benefits

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

Medical Receptionists are primarily responsible for greeting and registering patients and handle front office administrative tasks. Our Medical Receptionists report to the Office Manager.

Primary Responsibilities include, but are not limited to

Greeting patients in a professional, warm, friendly and calm manner

Answering incoming calls in a professional manner and taking clear messages, as needed

Registering patients into the electronic medical records accurately and in a timely manner

Scanning patient registration forms, IDs, insurance cards, etc.

Verifying patient insurances, copays and deductibles online using NaviNet

Collecting cash, credit/debit card payments and ensuring charges are complete and accurate

Maintaining efficient and organized patient flow

Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting doctor notes for signature

Coordinating faxes and referrals with other physicians and employers

Tracking, ordering and re-stocking all necessary office supplies

Adhering to all center policies and procedures.

Qualifications

Proficient in the use of computer software

Understanding of the concepts of universal precautions, HIPAA, and OSHA

Warm, friendly attitude with excellent patient interaction skills

Team-player able to multi-task effectively

Excellent verbal and communication skills

Adaptable in different situations

Must possesses excellent patient interaction skills

Ability to multi-task and work independently

Effective, compassionate communicator with co-workers, patients and family

High-energy individual with a professional appearance and attitude

Able to work independently in a fast-paced environment

Comfortable working with electronic medical records

Experience in a medical office setting a plus

Medical Secretary certification or Associate Degree a plus

Prior urgent care or experience a plus