Medical Receptionist - Bilingual Spanish

Beverly Hills Advanced Pain & Spine

Medical Receptionist - Bilingual Spanish

Oakland, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Training & development

    Vision insurance

    Seeking a friendly, outgoing, experienced receptionist to join our amazing team to assist with phones, scheduling, greeting patients, and other front desk duties at our specialty medical clinic. Must be a talented multitasker with strong phone skills.

    Excellent opportunities for growth and advancement--we want to be a longterm career move for you, not just another job!

    Our well-established headquarters is in Beverly Hills, and you will be coordinating closely with members of our Beverly Hills team. We opened our Oakland office one year ago and it is still in a growth phase. In addition to receptionist duties, you will be in charge of any other administrative duties that come up at this location (ordering office supplies, troubleshooting technical and maintenance issues, and everything else needed to keep things running). Flexibility and problem solving are key for this position.

    Please note that you will be the only one in the office on days when we are not seeing patients, although you will always be in close contact with our team via phone, messaging, and email, so it is essential that you are a self-starter who can stay focused on your work. We currently have patients in the office 2 to 4 days per month, although we expect that number to gradually increase to 4 days per week by the end of the year.

    Experience is required, and we enthusiastically welcome applicants with front desk experience in the hotel/hospitality, legal, or medical fields.

    Start Date: March 3rd preferred, but we do have some flexibility

    Compensation: $23 to $26 per hour

    Job Type: Full-Time (4.5 days per week)

    Schedule: Monday through Thursday, 8:30am to 4:30pm, and Fridays 8:30am to 12:30pm

    Benefits: Health Insurance, Dental Insurance, Vision Insurance

    Duties:

    Greet patients and other guests in a friendly and professional manner

    Manage busy phones with efficiency, patience, and finesse, all while sounding pleasant, knowledgeable, and professional

    Schedule patients for consultations and procedures

    Collaborate with Clinical Care Coordinator, Receptionists, and Medical Assistants, at other team members to provide an exceptional patient experience

    Assist with administrative tasks: scanning, copying, mailing, and miscellaneous office errands

    Receive deliveries, coordinate with maintenance people and building management

    Collect and process payments

    Help maintain a clean, tidy, beautiful office

    Maintain office inventory and order supplies as needed

    Other responsibilities as assigned

    Key Qualities:

    Excellent oral and written communication skills in both English and Spanish, including professional email etiquette and phone etiquette

    Friendly and respectful with excellent people skills

    Consistently on time and reliably able to work as scheduled

    Organized, detail-oriented, and a talented multitasker

    Team player who can also work independently

    Polished, healthy appearance that represents our clinic well

    LGBT-friendly

    Reliable and dependable; able to work a full-time schedule on a regular basis

    Qualifications:

    Must speak and write fluent Spanish (native speaker or equivalent) - no exceptions

    Minimum 3 years of relevant work experience required

    Bachelor's degree is valued but not required