Benefits:

401(k)

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job description

We are looking for a skilled and organized medical receptionist/Center Center Agent to join our healthcare team. You will perform a combination of various administrative and clinical tasks.

We are growing, room for advancement.

Position Responsibilities:

Medical Receptionist:

Greet patients, check patients in, and check patients out

Administrative tasks - Scan, fax, answer calls routed from the call center.

Assist patients with referrals, appointment scheduling

Performs other duties as assigned by management

Center Center:

Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues

Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued

Utilizing EMR system for patient demographic updates, prescription requests, and scheduling appointments

Assisting in patient translation, if required

Process all incoming voicemails and tasks to Front Desk Team Member, Providers, and Management accordingly

Confirm patient visits for next day appointments

Identify and escalate issues to management

Complete daily call logs and reports

Sorting and filing all incoming fax correspondence

Qualifications:

Bilingual English/Spanish

Minimum of one - year experience in receptionist role

1 year eClinicalworks EMR experience is highly preferred Compensation is negotiable based on experience Job Types: Full-time, Part-time Salary: $18.00 - $24.00 per hour

Education:

High school or equivalent (Required)

Experience:

eClinicalworks: 1 year (preferred)

Language:

Spanish Required

Benefits:

On-the-job training

Opportunities for advancement

Paid sick time

Paid time off

Paid training

Schedule:

8 hour shift

Tuesday-Saturday or 2 weekdays and Saturdays.