To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Essential Duties and Responsibilities :
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents •
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards. •
Register patients, update patient records, and verify insurance accurately and timely •
Follow company procedures related to workers compensation and occupational medicine patients •
Determine, collect and process patient payments and address collection and billing issues •
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures •
Respond promptly to customer needs, provide excellent customer...
Scheduling appointments and getting PA's for referrals to specialists, imaging, etc.