Job Title: Medical Receptionist
Supervisor: Office Manager
Job Summary:
Naples Orthopedics is looking for an experienced medical front desk person. Experience with Health Insurance is a must.
The medical receptionist will be responsible for greeting patients and visitors, scheduling patient appointments, calling patients to remind them of appointments, collecting patient co-pays, answering and routing calls, making transactions, and keeping paperwork organized.
Primary Responsibilities:
Greeting patients, family and visitors
Answering telephone calls and direct calls to appropriate staff
Scheduling and confirming patient appointments
Receive insurance co-pay payments and post amounts paid to patient accounts
Interview patients to complete insurance and privacy forms
Compile and record medical charts, reports, and correspondence
Scan documents into electronic health records
Maintain work area in a safe, clean and orderly fashion
Attending staff meetings as required
Other duties designated by the supervisor
Skills:
Excellent communication skills
Telephone & computer proficiency
Typing skills
Scheduling patients
Customer service