Overview: We are seeking a highly organized and proactive Medical Receptionist to join our dynamic dermatology practice. The ideal candidate will be responsible for managing a fast-paced front desk, providing exceptional customer service, and ensuring smooth day-to-day operations. The Medical Receptionist will play a key role in creating a welcoming environment for patients, while supporting our providers and medical staff. Experience with Electronic Medical Records (EMR) is essential.

Key Responsibilities:

Patient Reception & Scheduling:

Greet patients in a friendly and professional manner, ensuring a positive first impression.

Schedule appointments, manage patient flow, and verify patient information.

Confirm appointments and follow up on cancellations or reschedules.

Medical Record Management:

Ensure all patient information is accurately entered, updated, and maintained in compliance with privacy regulations (HIPAA).

Insurance Verification & Billing Support:

Verify patient insurance details.

Collect co-pays and assist with billing inquiries or issues.

Communication:

Answer and direct phone calls, taking detailed messages.

Respond to patient portal messages in a timely and courteous manner.

Administrative Support:

Prepare and manage patient intake forms, consent forms, and other documentation.

Assist with inventory management for office supplies.

Maintain a clean and organized reception area.

Coordination with Medical Staff:

Collaborate with providers and clinical staff to ensure timely patient care.

Requirements:

Experience:

Proven experience working as a medical receptionist, preferably in a dermatology or medical office setting.

Proficiency in using Electronic Medical Records (EMR) systems (experience with Medent is a plus).

Skills:

Excellent communication and interpersonal skills with a strong ability to multitask.

Strong organizational skills and attention to detail.

Ability to handle a high volume of calls and patient traffic in a busy environment.

Knowledge:

Understanding of insurance processes.

Knowledge of HIPAA and confidentiality standards.

Physical Requirements:

Ability to sit or stand for extended periods.

Occasional lifting of office supplies.

Benefits:

Competitive salary

Health insurance options

Paid time off and holidays

If you are a dedicated and detail-oriented individual with experience in a busy dermatology office and proficiency with EMR systems, we encourage you to apply for this exciting opportunity.