Benefits:

Holidays

401(k)

401(k) matching

Company parties

Competitive salary

Dental insurance

Health insurance

Paid time off

Profit sharing

Training & development

Vision insurance

The Healing Starts with Hello at Empower Physical Therapy & Wellness in Chino, CA - Join Us as a Full-Time Medical Receptionist/Patient Care Coordinator!

At Empower Physical Therapy & Wellness, we believe that every patient's journey towards recovery begins with a warm greeting and an attentive ear. That’s why we’re looking for a dedicated Medical Receptionist/Patient Care Coordinator to join our team of compassionate professionals in Chino, CA.

About Empower Physical Therapy & Wellness: Founded by Carlo and Lisa Sayo, Empower Physical Therapy & Wellness is a practice where patient care takes precedence over metrics. We focus on providing individualized attention, and we take pride in our high customer satisfaction and staff retention rates. Here, you’ll be part of a team that truly values its patients and staff.

Why You’ll Love Being on Our Team:

Personalized Care: You’ll be the first point of contact for every patient, setting the tone for their experience and making each one feel like a VIP.

Supportive Environment: Work in a close-knit, team-oriented culture that prioritizes both patient care and staff well-being.

Growth Opportunities: We offer room for career advancement and plenty of support to help you thrive.

Perks That Matter: Enjoy a benefits package that keeps you secure, valued, and appreciated.

What You’ll Be Up To: As the friendly and organized face of our practice, you’ll ensure that every patient feels welcomed and cared for. Here’s what a day in your life might look like:

Schedule new patient evaluations and collect pertinent paperwork

Greet patients with a warm, professional attitude

Seamlessly manage patient check-ins and check-outs

Handle insurance benefit checks and authorizations

Collect patient payments

Schedule patient appointments with accuracy and care

Maintain a dynamic work environment that makes a difference in someone’s life each day!

You’ll Be Perfect for This Role If You:

Hold a Bachelor’s degree (preferred)

Have 2-3 years of front desk or administrative experience, ideally in healthcare

Bring experience in healthcare insurance, billing, and collections (preferred)

Are familiar with EMR systems!

Know your way around medical terminology and billing processes

Are a whiz with Microsoft Office and CRM systems (Go High Level experience is a bonus)

Have top-notch communication and people skills

Are super organized and love attention to detail

Can handle a fast-paced environment with ease and a smile

Are flexible and able to adapt quickly to changes when needed

Compensation & Benefits:

Competitive Pay: $18.50 - $20.50 per hour, based on your experience

Benefits Package:

401(k) Matching

Performance-Based Bonus

Health Insurance

Flexible Schedule

Company Parties

Employee Discounts

Paid Time Off

Opportunity for Advancement

Business Hours: Monday 10 AM–7 PM Tuesday 8 AM - 5 PM Wednesday 10 AM–7 PM Thursday 10 AM–7 PM Friday 8 AM–5 PM Saturday Closed Sunday Closed

We’re actively reviewing applications and aim to finalize our selection within the next 30 days. Don’t miss your chance to join a workplace where your passion for patient care will truly thrive!

Take the next step—apply today and be the friendly face that starts countless healing journeys!