Medical Receptionist/Patient Care Coordinator Chino, CA!

Empower Physical Therapy & Wellness of Chino Hills

Medical Receptionist/Patient Care Coordinator Chino, CA!

Chino, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Holidays

    401(k)

    401(k) matching

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    The Healing Starts with Hello at Empower Physical Therapy & Wellness in Chino, CA - Join Us as a Full-Time Medical Receptionist/Patient Care Coordinator!

    At Empower Physical Therapy & Wellness, we believe that every patient's journey towards recovery begins with a warm greeting and an attentive ear. That’s why we’re looking for a dedicated Medical Receptionist/Patient Care Coordinator to join our team of compassionate professionals in Chino, CA.

    About Empower Physical Therapy & Wellness: Founded by Carlo and Lisa Sayo, Empower Physical Therapy & Wellness is a practice where patient care takes precedence over metrics. We focus on providing individualized attention, and we take pride in our high customer satisfaction and staff retention rates. Here, you’ll be part of a team that truly values its patients and staff.

    Why You’ll Love Being on Our Team:

    Personalized Care: You’ll be the first point of contact for every patient, setting the tone for their experience and making each one feel like a VIP.

    Supportive Environment: Work in a close-knit, team-oriented culture that prioritizes both patient care and staff well-being.

    Growth Opportunities: We offer room for career advancement and plenty of support to help you thrive.

    Perks That Matter: Enjoy a benefits package that keeps you secure, valued, and appreciated.

    What You’ll Be Up To: As the friendly and organized face of our practice, you’ll ensure that every patient feels welcomed and cared for. Here’s what a day in your life might look like:

    Schedule new patient evaluations and collect pertinent paperwork

    Greet patients with a warm, professional attitude

    Seamlessly manage patient check-ins and check-outs

    Handle insurance benefit checks and authorizations

    Collect patient payments

    Schedule patient appointments with accuracy and care

    Maintain a dynamic work environment that makes a difference in someone’s life each day!

    You’ll Be Perfect for This Role If You:

    Hold a Bachelor’s degree (preferred)

    Have 2-3 years of front desk or administrative experience, ideally in healthcare

    Bring experience in healthcare insurance, billing, and collections (preferred)

    Are familiar with EMR systems!

    Know your way around medical terminology and billing processes

    Are a whiz with Microsoft Office and CRM systems (Go High Level experience is a bonus)

    Have top-notch communication and people skills

    Are super organized and love attention to detail

    Can handle a fast-paced environment with ease and a smile

    Are flexible and able to adapt quickly to changes when needed

    Compensation & Benefits:

    Competitive Pay: $18.50 - $20.50 per hour, based on your experience

    Benefits Package:

    401(k) Matching

    Performance-Based Bonus

    Health Insurance

    Flexible Schedule

    Company Parties

    Employee Discounts

    Paid Time Off

    Opportunity for Advancement

    We’re actively reviewing applications and aim to finalize our selection within the next 30 days. Don’t miss your chance to join a workplace where your passion for patient care will truly thrive!

    Take the next step—apply today and be the friendly face that starts countless healing journeys!