Medical Records Coordinator

Chesapeake ENT, a division of Chesapeake Specialty Care is hiring a Medical Records Coordinator at our office location in Owings Mills, MD. This position prepares charts for patient appointments, oversees the intake and output of all release of information functions and ensures all medical records requests, patient account updates, dictation download, and upload into office shared drive are handled in a prompt, courteous and confidential manner. This position will work closely with existing Medical Records Coordinator.

Duties/Responsibilities:

• Locate, pull, and prepare patient charts for appointments.

• Files patient charts correctly.

• Handles the intake, processing, and status updating of all release of information requests.

• Reads, sorts, distributes, and/or files incoming documents, reports, correspondence and other documents in accordance with departmental procedures.

• Maintains patient confidence by keeping patient records information confidential.

• Downloads and uploads patient dictations from the FTP portal to the EHR/EMR.

• Provides information to patients, providers, and staff in accordance with established departmental policies and procedures.

Required Skills/Abilities:

• Excellent working knowledge of the regulatory issues associated with Protected Health Information.

• Ability to judge the level of confidentiality required for the use of Protected Health Information, exhibit integrity in use of dissemination of such information.

• Demonstrated knowledge of Adobe PDF, Microsoft Word is required.

• Strong critical thinking, organizational, and problem-solving skills.

• Ability to work in a team environment and motivate team members as well as independently.

• Ability to defuse conflicts and handle stressful situations in a positive manner.

• Demonstrated ability to use resourcefulness in researching various documents, patient information screens or other resources to problem-solve in handling telephone and in-person inquiries.

• Highly effective verbal communication and interpersonal skills including courtesy, resourcefulness and efficiency in answering questions, providing information to requestors, and explaining hospital policies and procedures are necessary.

• Effective writing skills are also required in order to accurately record miscellaneous data, receipts, logs and reports.

• Flexibility and the ability to learn quickly in a fast-paced environment.

Education and Experience:

• Medical Records experience is a plus.

• Computer/technology savvy a requirement.

• High school graduate or equivalent required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 25 pounds at times.

Benefits:

• Medical Insurance

• Dental Insurance

• Vision insurance option

• Short-term disability

• Life insurance

• Paid Time Off

• 401(k)