Job Description

• Handle ROI (Release of Information) Requests: You’ll be the go-to person for processing medical records requests, ensuring everything is properly validated and authorized.
• Plan of Care Requests: Be a crucial part of ensuring that Plan of Care requests are processed and followed up on to keep our patients’ needs at the forefront.
• Document Routing Pro: You’ll help route the right documents to the right people, ensuring smooth communication and workflow across our clinics.
• Confirm Appointments: Help confirm VA appointments and keep our patients informed and on track with their healthcare needs.
• Compliance Champ: Ensure all actions comply with HIPAA regulations and other state and federal guidelines, maintaining patient confidentiality every step of the way.
• Other Fun Tasks: Jump in on other duties as needed to help our team run efficiently.

Qualifications

• Education: High school diploma or GED required.
• Experience: While previous medical records experience is a bonus, we’ll train you if you have a passion for healthcare!
• Skills: A basic understanding of medical terminology and familiarity with computers will help you hit the ground running.
• Attention to Detail: Accuracy is key in this role, and you’ve got it covered!
• Communication Skills: Whether it’s handling requests or helping the team, your clear communication will keep things flowing smoothly.

Additional Information

The anticipated base salary range for this position is $21.00-24.00. Salary is based on various factors, including relevant experience, knowledge, skills, other job-related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.