Benefits:

Competitive salary

401(k)

401(k) matching

Paid time off

Profit sharing

Health insurance

Job Summary

We are seeking a bilingual English and Chinese Medical Receptionist to join our team! As a Medical Receptionist, you will be preparing for each patient visit by reviewing medical insurance benefits before their arrival, providing routine support alongside medical staff, and assisting with keeping track of medical insurance billing inquiries, and medical procedures to ensure the patient is kept informed on their condition and care. The ideal candidate should have strong customer service skills, organization skills, has strong sense of responsibility, and can multitask, with some previous medical office experience.

Full time Hours: Mon- Thu 9:15am- 5:30pm, Wed. 9:15am- 6:30pm. Friday 9:15am- 3pm

Part time: 4 days Mon- Thu. available upon inquiry

Responsibilities

Prepare for the patient visit, running daily medical insurance eligibility and benefits reports

Finalize daily patient payments collection end-of-day report

Answer phones and field questions about medical billing issues, making and confirming appointments identifying visit needs

Calling insurance companies to follow up on insurance claims

Calling insurance to verify patient eligibility and benefits

Qualifications

Bilingual English and Chinese speaking is a must

Excellent customer service skills

Strong attention to detail

ECW EMR experience is a plus

Knowledge of Medical Insurance, billing, and terminology