Benefits:

401(k)

Competitive salary

Dental insurance

Free uniforms

Health insurance

Paid time off

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job Summary

We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

Greet patients who walk through the door

Ascertain their needs and get them checked in

The receptionist is the first impression the patients have with a clinic. No matter if it is through a phone call or face to face, the receptionist will be the face and voice of the practice. This means the receptionist will help in forming the view the clients get of the practice but also the view of other medical departments, subcontractors and professions.

Welcoming patients and visitors

Inform office manager of short stock supplies

Communication via EMR

Assist patients with completing necessary documents and forms

Keep a clean, calm and organized reception area

Answer phone calls and address patient inquiries

Translation for providers and patients in person or via phone when needed

Patient scheduling

Computer entry

Process billing and payments

Faxing, scanning, filing and mailing

Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency

Filing charts and reports both in electronic medical record and standard chart

Call for transportation for patients

Schedule tests and appointments for patient

Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion

Check messages for patient care on EMR and check work email assigned.

Excellent customer service

Basic knowledge of medical terms and exams

Communicate and work effectively with other team members

Possible future training of any new medical receptionist

Participate in meetings

Multitasking and maintain professionalism

Answer the phone and schedule appointments or answer patient questions

Maintain comprehensive medical records, as needed

Qualifications

Strong customer service skills

Excellent organizational skills

Attention to detail

Familiarity with basic computer programs, such as the Microsoft Office suite

Previous office experience desired

MUST SPEAK and WRITE in SPANISH