Type:

• Contract

Full-Time or Part-Time:

• Full Time

Pay Rate:

• $14.81/hr - $15.81/hr -1099

Location:

• Alamosa, CO 81101
• Aurora, CO, 80045
• Aurora, CO 80018
• Aurora, CO 80012
• Burlington, CO 80807
• Castle Rock, CO 80109
• Colorado Springs, CO 80907 *
• Colorado Springs, CO 80907 *
• Colorado, Springs, CO 80915
• Glendale, CO 8024
• Golden, CO 80401
• La Junta, CO 81050
• Lamar, CO 81052
• Pueblo, Colorado 8100
• Salida, CO 81201
• * Addresses may vary within the same ZIP code
• Remote (May work 100% of the time in a non-company-owned space, within or outside the commuting area of the assigned facilities.)

Language Requirements:

• Must write, read, and speak English fluently

Job Overview:

The Medical Support Assistant will be responsible for coordinating appointments, managing front desk duties, and ensuring excellent customer service in various healthcare settings. Responsibilities include processing community care consults, managing patient communications, coordinating care with external providers, and maintaining patient demographic information. Perform other duties as assigned.

Experience Requirements:

• A minimum of 6 months of customer service
• Basic medical terminology knowledge
• Basic computer skills and knowledge in the use of software such as CPRS, VISTA, CTM, VetLink, HSRM, PPMS, and other Computer software such as Microsoft Word, Excel, Outlook, and Microsoft Office Suite.
• Typing speed of at least 50 words per minute
• Demonstrated proficiency in the daily operational tasks of opening and closing clinics, ensuring all procedures are followed consistently. Proven ability to update no-show appointments within 24 hours, ensuring accurate and timely records. Experienced in monitoring and handling incoming and outgoing faxes and mail, maintaining strict adherence to HIPAA standards for confidentiality and privacy

Physical Requirements:

• Travel may be required for specific duties or to the closest facility for required services.

Education Requirements:

• High School education or GED equivalent

Education Preferences:

• N/A

Training Schedule:

• Mandatory training per company policy, as required

Work Schedule:

• Monday – Friday, 7:00 AM – 6:00 PM, excluding federal holidays

Dress Code:

•  Professional attire as per facility requirements

Benefits:

• Vision
• Dental
• Health
• PTO

Additional Information:

Drug and background checks are performed. Valid identification and reliable transportation are required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States. Candidates shall supply their own transportation.