Medical office Front Desk

Northwest Florida ENT

Medical office Front Desk

Fort Walton Beach, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    NORTHWEST FLORIDA ENT

    Position: Front Office

    www.nwfent.com

    2 ENT surgeons, 1 Neurotologist,, 2 audiologists, 1 Physician Assistant, 1 Nurse Practitioner. Allergy Clinic, Sleep Lab, and Physical Therapy.

    General Summary of Duties: Responsible for a variety of clerical and greeting patients promptly to check in/out into a Practice Management System AthenaNet.

    Essential Functions:

    Develop and maintain proficiency in the use of the Practice Management System AthenaNet.

    Answer phones with a high call volume.

    Welcoming patients into the practice with a positive representation.

    Response to patient communication using phone calls, emails, secured text, and the AthenaNet portal.

    Maintains files and records in a confidential manner.

    Assist in the care and maintenance of department equipment and supplies.

    Retrieves medical records request and referrals.

    Demonstrates home sleep testing and proper uploading of data.

    Performance Requirements:

    Knowledge, Skills and Abilities. Knowledge of ENT medical terminology and office procedures.

    Knowledge of English grammar, spelling and punctuation to type simple correspondence with patients.

    Knowledge of basic arithmetic to make simple calculations for collecting payments, co-pays, and insurance allowable.

    Skill in using computers and applications.

    Ability to read, understand and follow oral and written instructions.

    Ability to establish and maintain effective working relationships with staff.

    Education: High school graduation or GED. Completion of medical terminology course preferred.

    Experience: Minimum of one year of general clerical and computer experience preferred with exposure to medical terminology.

    Physical/Mental Demands: Work may require some hand dexterity for office machine operation, frequent stooping and bending to files and supplies. Manual dexterity for using a calculator and computer keyboard.

    We offer a competitive hourly rate commiserate with experience.

    Experience:

    Minimum of one-year work experience in a medical office setting preferred.

    Benefits:

    Health Benefits. (Health, Vision, Dental, Pet insurance, etc)

    Paid Time Off (PTO) at employee discretion

    Paid Clinic Holidays

    401K

    Schedule:

    Monday to Friday 7 AM-5 PM. Four-day weeks (4/10's) are an option.

    Work Location:

    One location: 310 Racetrack Road NW, Fort Walton Beach, FL