­­­­Job Summary: The Medication Management Assistant (MMA) plays a vital role in supporting the delivery of high-quality patient care by efficiently managing administrative and operational tasks for the medication management team. This position ensures accurate documentation, coordination of medication-related services, and compliance with healthcare standards and protocols.

What We Offer:

Great Full-time Benefits: Medical, dental, vision plans & disability insurance options

Free access to virtual urgent care and short-term counseling

401k - up to a 4% match!

Paid time off + Paid Holidays

Amazing colleagues who are passionate about destigmatizing mental health

Compensation:

The compensation range for this position is $22-$25 per hour.

Required Skills/ Abilities:

Education: Bachelor’s degree in a related field

Certified Medical Assistant preferred

Strong communication skills, both verbally and in writing

Ability to analyze issues and suggest or determine solutions

Strong organizational skills and attention to detail

Ability to work well in a fast-paced, dynamic environment

Problem solving and analytical skills

Collaboration and interpersonal skills

Proficiency in Microsoft Suite, including Outlook and Teams

Proficient in using electronic health records (EHR) systems

Responsibilities Include:

Handle patient calls efficiently by prioritizing needs, communicating effectively with multiple providers, and responding promptly to patient concerns.

Process prescription refill requests with accuracy and attention to detail.

Measure and document patient vital signs.

Update patient charts to reflect changes in demographics, medications, diagnoses, allergies, and other relevant details.

Review and upload documents in patients charts for provider review.

Facilitate internal and external referrals as requested by providers.

Collaborate with the Client Access Team to ensure the timely and efficient handling of current and prospective patient needs.

Manage scheduling tasks, including booking, canceling, and rescheduling appointments.

Assist with collecting copays, resolving past due balances, and setting up payment plans when needed.

Perform additional tasks as assigned or required to support operations.

Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. We are excited to expand across the country by partnering with local leaders in your community.

Ellie Mental Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.