Job Summary: The Medication Management Assistant (MMA) Manager plays an essential role to the operations team by supporting the administrative and operational tasks related to the Medication Management Assistants. This position will be responsible for leading the MMAs, ensuring compliance with clinical protocols, and contributing to over efficiency of the team. Success in this role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced environment.
What We Offer:
Great Full-time Benefits: Medical, dental, vision plans & disability insurance options
Free access to virtual urgent care and short-term counseling
401k - up to a 4% match!
Paid time off + Paid Holidays
Amazing colleagues who are passionate about destigmatizing mental health
Compensation:
The compensation range for this position is $25-$27 per hour.
Required Skills/ Abilities:
Education: Bachelor’s degree in a related field preferred
Experience: 2+ years leading others, 2+ years’ experience in healthcare, preferred experience in mental health.
Strong communication skills, both verbally and in writing
Ability to lead, coach and influence others
Ability to analyze issues and suggest or determine solutions
Strong organizational skills and attention to detail
Ability to work well in a fast-paced, dynamic environment
Problem solving and analytical skills
Collaboration and interpersonal skills
Proficiency in Microsoft Suite, including Outlook and Teams
Proficient in using electronic health records (EHR) systems
Responsibilities Include:
Oversee the daily workflow of MMAs, offering both operational and administrative support.
Will provide daily support and coverage for medication management providers.
Onboard and train new MMA staff.
Coordinate and manage the schedules of the medication management team.
Implement any new program policies and procedures to establish and enhance standards for continuous improvement.
Collaborate with clinical and operational staff to identify opportunities for growth.
Serve as a subject matter expert in technology platforms utilized by the medication management team, including Valant, Doxy, and other related programs.
Other duties as assigned or required.
Ellie was proudly founded by clinicians on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for our local communities. We are excited to expand across the country by partnering with local leaders in your community.
Ellie Mental Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.